OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
124 ratings and 60 comments received in the last 90 days.
13 November 2024
Work was carried out quicker than predicted which helped me keep on schedule
12 November 2024
The staff is friendly and helpful. Every time I have given my car for service it's always washed and cleaned inside. I was regularly updated about the status.
12 November 2024
Very impressed with Mason, he was professional and was happy to take the time to talk me through the service history of my vehicle. Only suggestion I would make is to confirm the price of service/MOT over the phone during booking to avoid surprises!
10 November 2024
Easy to get to , it's my nearest branch
07 November 2024
I was able to book the day before and was well looked after
07 November 2024
It was a recall but a thorough health check was given. Car clean inside and out.
06 November 2024
Alleys find this particular branch very accommodating, personal attention to the customer than the Croydon branch.
05 November 2024
Contacted for a recall , appointment made. Very quickly and problem rectified and car returned with a courtesy clean
05 November 2024
Honest and kept me informed regularly
13 November 2024
Everyone was really helpful and worked carried out very quickly